Shipping policy
Shipping Policy
Last updated: September 11, 2026
Order Processing
Each product is prepared after an order is placed. Orders typically require 2–7 business days for processing before shipment. Processing times may be longer during holidays, product launches, or periods of high order volume.
Processing time is separate from shipping time. You will receive a confirmation email after placing your order and another email containing tracking information once your order ships.
Estimated Shipping Times
Estimated delivery times after an order has shipped are:
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United States: 3–10 business days
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International: 10–30 business days
These timeframes are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our control may affect delivery.
Fulfillment and Separate Packages
Orders may be prepared and shipped from different fulfillment facilities depending on the products ordered, product availability, and the delivery destination.
If your order contains multiple products, they may arrive in separate packages and at different times. You will not be charged additional shipping fees when an order is divided into multiple shipments.
Shipping Rates
Shipping costs are calculated and displayed at checkout before payment. Available shipping methods and rates may vary depending on the products ordered and the delivery destination.
Tracking Your Order
Tracking information will be emailed to you when it becomes available. Please allow up to 48 hours for the carrier to update the tracking status.
If your tracking information has not updated for several business days, contact us at zyfnos.store@gmail.com.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if you discover an error.
We cannot guarantee that an address can be changed after an order has entered processing. Additional charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.
Lost, Delayed, or Stolen Packages
If your order appears to be lost or significantly delayed, contact us at zyfnos.store@gmail.com with your order number and tracking information. We will review the shipment and assist you with the next available steps.
If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us.
Damaged or Incorrect Orders
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us at zyfnos.store@gmail.com as soon as possible.
Include your order number, a description of the problem, and clear photographs of the item and packaging so we can review the issue.
International Orders
International customers are responsible for any customs duties, import taxes, or additional fees charged by their country unless otherwise stated at checkout. Customs processing may cause delivery delays.
Contact Us
For questions about shipping or an existing order, contact us at zyfnos.store@gmail.com.