Return and Refund Policy

All Sales Are Final

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, color preferences, or changes of mind. Please review all product details and sizing information carefully before placing your order.

Do not send any merchandise back without contacting us first. Unauthorized returns will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, misprinted, or incorrect, contact us at zyfnos.store@gmail.com as soon as possible.

Please include:

• Your order number

• A description of the issue

• Clear photos showing the item and the problem

Once we review your claim, we may offer a replacement or refund. If the item needs to be returned, we will provide the return instructions and return address directly.

Non-Returnable Items

We do not accept returns on:

• Made-to-order or custom products

• Personalized items

• Sale or clearance items

• Gift cards

• Items that have been worn, washed, used, or altered

Exchanges

We do not offer direct exchanges. If your order arrives damaged, defective, or incorrect, please contact us so we can review the issue.

European Union Customers

If your order is shipped to the European Union, any mandatory cancellation or return rights provided by applicable consumer-protection laws will still apply. This policy does not limit any rights that cannot legally be waived.

Refunds

If your refund is approved, it will be issued to your original payment method within 10 business days. Your bank or credit-card provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved, contact us at zyfnos.store@gmail.com.

Contact Us

For questions about your order or this policy, contact us at zyfnos.store@gmail.com.